1. Acceptance of Terms

These Terms of Service (the “Terms”) form a binding legal agreement between you (“you” or “Customer”) and GetNamed.ai (“GetNamed.ai”, “we”, “us”, or “our”). By creating an account, accessing the Service, clicking a button indicating acceptance, or otherwise using any portion of the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Service.

If you are entering into these Terms on behalf of an entity, you represent that you have authority to bind that entity, and “you” and “Customer” refer to that entity.

2. Definitions

“Service” means the GetNamed.ai website, application, APIs, and any associated tools, features, documentation, and content.
“Customer Content” means any text, files, URLs, prompts, business information, video, audio, imagery, or other materials you submit to, upload to, or authorize us to act on through the Service.
“Connected Account” means any third-party platform account that you authorize the Service to access.
“Documentation” means usage guides and policies we publish for the Service.
“Order” means a subscription selection or other purchase you complete through the Service or an order form executed with us.
“Fees” means the amounts payable for your Order.

3. Eligibility and Accounts

You must be at least 18 years of age and legally capable of forming a binding contract to use the Service. You agree to provide accurate and complete information when creating your account, to keep that information current, and to maintain the confidentiality of your credentials. You are responsible for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

4. Description of the Service

GetNamed.ai is an Answer Engine Optimization (AEO) platform that (a) analyzes how a business is represented across AI-powered search and answer engines; (b) produces diagnostic outputs and prioritized recommendations; (c) optionally implements those recommendations for paying customers; and (d) offers optional integrations with third-party content platforms to publish content you create. We may add, modify, or remove functionality at any time.

5. Subscription, Fees, and Billing

5.1 Plans and term

Plans, included features, and Fees are described on our pricing page. Unless your Order says otherwise, the initial subscription term is one month and renews automatically for successive one-month terms (or the cadence shown at checkout) at the then-current rate.

5.2 Payment

Fees are billed in advance and are non-refundable except where expressly stated below or required by law. You authorize us and our third-party payment processor to charge your designated payment method for all Fees, taxes, and other amounts due. If payment fails, we may suspend or terminate your access until amounts due are paid.

5.3 Taxes

Fees are exclusive of all applicable sales, use, value-added, withholding, and similar taxes. You are responsible for those taxes other than taxes imposed on our net income.

5.4 Price changes

We may change Fees prospectively by giving you at least 30 days' advance notice. Changes take effect at the start of your next renewal term. If you do not agree, you may cancel before the change takes effect.

5.5 Cancellation

You may cancel at any time from your account's billing portal. Cancellation stops future renewals; it does not entitle you to a refund of Fees already paid for the current term unless we expressly agree or the law requires otherwise.

5.6 Refunds at our discretion

We may issue partial or full refunds at our sole discretion.

6. Free Trials and Promotions

From time to time we may offer free trials, beta access, or promotional pricing. The terms of any such offer (duration, feature limitations, eligibility) will be communicated at sign-up and supplement these Terms. After a trial period ends, paid Fees apply unless you cancel before the trial concludes.

7. Acceptable Use Policy

You agree not to (and not to allow anyone else to):

Submit websites, business information, or content for analysis or publication that you do not own or are not authorized to act upon.
Use the Service to harass, defame, intimidate, deceive, or harm any person or organization, including by publishing misleading business representations.
Reverse-engineer, decompile, disassemble, scrape, or attempt to derive the source code, models, or weights of any portion of the Service, except to the extent applicable law forbids that restriction.
Probe, scan, or test the vulnerability of the Service, or breach or otherwise circumvent any security or authentication measure.
Interfere with, disrupt, or place an unreasonable load on the Service or its underlying infrastructure.
Use the Service to develop a competing product or to benchmark the Service for the benefit of a competitor.
Upload, transmit, or generate content that infringes intellectual-property rights, violates publicity or privacy rights, contains malware, or is otherwise unlawful.
Use Connected Accounts in any manner that violates the terms, community guidelines, or developer policies of the connected platform.
Resell, sublicense, or commercially exploit the Service except as expressly permitted by a separate written agreement with us.

We may investigate suspected violations, remove offending content, and suspend or terminate accounts as described in Section 17.

8. Customer Content and Licenses

You retain all rights, title, and interest in Customer Content. By submitting Customer Content to the Service, you grant GetNamed.ai a worldwide, non-exclusive, royalty-free, fully paid-up license to host, store, copy, transmit, display, reformat, and create derivative works of the Customer Content solely to (a) provide and improve the Service, (b) generate the outputs you request, and (c) publish content to Connected Accounts when you direct us to do so.

You represent and warrant that you have all rights necessary to grant this license and that the Customer Content does not violate applicable law or any third-party rights.

9. Optional Third-Party Platform Integrations

The Service offers optional integrations with third-party social and content platforms (such as TikTok and YouTube) so that you, or agencies and partners you authorize, can publish content from within the Service. These integrations operate on the following principles:

You initiate every connection.No integration is active until you complete the platform's own consent flow and explicitly authorize the connection.
Least-privilege access. We request only the minimum permissions required for the specific feature you enabled.
You stay in control. We do not act on a connected account except as a direct result of an action you take inside the Service.
Revocable at any time.You can disconnect any integration from the Service or from the platform's own settings.
Platform terms apply.Your use of each connected platform is governed by that platform's own terms, community guidelines, and developer policies, which you agree to comply with.
Platform availability. Third-party platforms control their own services. We are not responsible for changes, outages, rate limits, or actions taken by a platform with respect to your account or content.

10. Outputs and AI Disclaimers

The Service relies on AI search and answer engines and on machine-learning models that change over time and are outside our control. Outputs, scores, citations, and recommendations reflect a snapshot at the time they are generated and may change without notice. We do not guarantee any particular ranking, citation, or business outcome. You are responsible for reviewing outputs before relying on them or publishing them, as AI-generated content may not always be accurate.

The Service uses artificial intelligence to produce analyses and, where you enable such features, marketing content. When you publish AI-assisted content through or based on the Service, you are responsible for ensuring it is truthful, substantiated, not misleading, and accompanied by any disclosures required by law, including applicable Federal Trade Commission guidance on AI-generated, endorsement, and testimonial content. We send the business information and content you submit to third-party AI providers solely to generate the outputs you request; under the terms governing our use of those providers, your content is not used to train their models, and we do not use your Customer Content to train our own models.

11. Intellectual Property

11.1 GetNamed.ai IP

The Service, including all software, designs, documentation, names, logos, and the “GetNamed” and “GetNamed.ai” marks, together with all related intellectual-property rights, is owned by GetNamed.ai or its licensors and is protected by United States and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during the term of your subscription solely for your internal business use. All rights not expressly granted are reserved.

11.2 Customer IP

Customer Content and all related intellectual property remain yours, subject to the licenses granted in Section 8.

11.3 Feedback

If you submit feedback, suggestions, or ideas about the Service (“Feedback”), you grant GetNamed.ai a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use the Feedback for any purpose without obligation to you. Feedback is provided as-is.

12. Confidentiality

Each party may receive information from the other that is marked as confidential or that should reasonably be understood as confidential (“Confidential Information”). The receiving party agrees (a) to use the Confidential Information only to exercise rights or perform obligations under these Terms and (b) to protect it using at least the same standard of care it uses to protect its own confidential information of similar importance, but in any event reasonable care. Confidential Information does not include information that is publicly available, was already known to the receiving party, is rightfully received from a third party without a duty of confidentiality, or is independently developed.

13. Beta Features

We may make features available labeled as “beta”, “preview”, “experimental”, or similar (collectively, “Beta Features”). Beta Features are provided as-is and may be discontinued at any time. They are excluded from any service-level commitments and from warranties to the maximum extent permitted by law.

14. Warranties and Disclaimers

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE AND ALL CONTENT AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. We do not warrant that the Service will be uninterrupted, error free, or secure; that outputs will be accurate or complete; or that AI engines will respond in any particular way.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOST GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO GETNAMED.AI UNDER THESE TERMS DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). The limitations in this section apply regardless of the form of action (contract, tort, statute, or otherwise) and survive termination. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted.

16. Indemnification

By Customer.You will defend, indemnify, and hold harmless GetNamed.ai, its affiliates, and their respective officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) Customer Content, (b) your use of the Service in breach of these Terms or applicable law, (c) your acts or omissions involving Connected Accounts, or (d) your alleged infringement or misappropriation of any third-party right.

By GetNamed.ai. Subject to the limits in Section 15, we will defend you against any third-party claim alleging that the Service, when used in accordance with these Terms and the Documentation, infringes a U.S. patent, copyright, or trademark, and will pay amounts finally awarded against you (or agreed in settlement we approve) for that claim. We have no obligation for claims that arise from (i) Customer Content; (ii) modifications to the Service not made by us; (iii) use of the Service in combination with anything not provided by us; or (iv) use after notice from us to stop.

Procedure.The party seeking indemnification will promptly notify the other in writing of the claim, give the indemnifying party sole control of the defense and settlement (except that the indemnifying party may not settle a claim that requires an admission of fault by the indemnified party without the indemnified party's consent), and cooperate at the indemnifying party's expense.

17. Term, Suspension, and Termination

These Terms remain in effect while you have an account or use the Service. We may suspend or terminate your access immediately, with or without notice, if (a) you breach these Terms, (b) we reasonably believe your use exposes us or other customers to legal, security, or operational risk, (c) you fail to pay Fees when due, or (d) we are required to do so by law or for compliance reasons. You may terminate by canceling your subscription and deleting your account.

Upon termination, your right to access the Service ends, and we may delete Customer Content in accordance with our Privacy Policy. Sections that by their nature should survive termination (including Sections 5, 8, 10–16, 19, 23, and 24) survive termination.

18. Modifications to the Terms

We may update these Terms from time to time. For material changes, we will provide notice (for example, by email or in-product banner) before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Service.

19. Governing Law and Dispute Resolution

19.1 Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

19.2 Informal resolution

Before initiating a formal proceeding, the parties agree to try in good faith to resolve any dispute informally for at least 30 days. Notify us at support@getnamed.ai with the subject line “Dispute Notice” describing the nature of the claim and the relief sought.

19.3 Binding individual arbitration

Subject to Section 19.6, any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or, if you are a business, its Commercial Arbitration Rules), as modified by these Terms. The arbitration will be conducted by a single arbitrator. Unless the parties agree otherwise, the arbitration will be conducted by remote means or at such location within the United States as the AAA designates. The arbitrator's award is binding and may be entered as a judgment in any court of competent jurisdiction.

19.4 Class action waiver

YOU AND GETNAMED.AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE-ATTORNEY-GENERAL PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

19.5 Right to opt out

You may opt out of the arbitration and class-waiver provisions in Sections 19.3 and 19.4 by emailing support@getnamed.ai with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms. The notice must include your name, account email, and a statement that you wish to opt out. Opting out does not affect any other provision of these Terms.

19.6 Exceptions

Either party may (a) bring an action in small-claims court if the claim qualifies; (b) seek injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual-property rights; and (c) bring an individual action in court if the arbitration agreement is found unenforceable as to a particular claim.

19.7 Jury trial waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS.

20. DMCA / Copyright Complaints

We respect intellectual-property rights and respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act. Send notices to support@getnamed.ai with the subject line “DMCA Notice”. A valid notice must include: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the allegedly infringing material and its location on the Service; (c) your contact information; (d) a statement that you have a good-faith belief that the use is not authorized; (e) a statement under penalty of perjury that the information in the notice is accurate and that you are the owner or authorized to act on the owner's behalf; and (f) your physical or electronic signature. We will respond in accordance with applicable law and may terminate the accounts of repeat infringers.

21. Export Controls and Sanctions

You represent that you are not located in, or a national or resident of, any country or region subject to comprehensive U.S. sanctions, and that you are not on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable export-control, sanctions, and anti-boycott laws, including the U.S. Export Administration Regulations.

22. Government Use

The Service and Documentation are “Commercial Items” as defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as those terms are used in 48 C.F.R. §12.212 and 48 C.F.R. §227.7202. Consistent with those sections, U.S. Government end-users acquire the Service and Documentation only with the rights set forth in these Terms.

23. General Provisions

Entire agreement. These Terms (together with the Privacy Policy and any Order) are the entire agreement between the parties regarding the Service and supersede all prior or contemporaneous communications.
Severability. If any provision is held unenforceable, the rest of these Terms remain in effect, and the unenforceable provision will be modified only to the minimum extent necessary.
No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force majeure. Neither party is liable for any failure or delay caused by events outside its reasonable control, including acts of God, war, terrorism, riots, embargoes, labor disputes, internet or network failures, or actions or failures by third parties.
Notices. Notices to you may be given by email or in-product banner. Notices to us must be sent to support@getnamed.ai.
Relationship. The parties are independent contractors. These Terms do not create any agency, partnership, joint venture, or employment relationship.
Third-party beneficiaries. There are none.
Headings. Headings are for convenience only and do not affect interpretation.

24. Contact Information

Questions about these Terms? Reach us at:

GetNamed.ai
Email: support@getnamed.ai
Website: https://getnamed.ai